Frequently Asked Questions (FAQ) – Auberge Jérôme Arc 1950

❓ Frequently Asked Questions (FAQ) – Auberge Jérôme Arc 1950

1. Where is Auberge Jérôme located?

Auberge Jérôme is located in the heart of Arc 1950, a pedestrian ski-in/ski-out village in the French Alps, part of the Paradiski area in Bourg-Saint-Maurice, Savoie.

2. Is Auberge Jérôme ski-in/ski-out?

Yes, all apartments offer true ski-in/ski-out access, with the slopes just steps from your door.

3. What facilities are available at the residence?

Guests have access to a heated outdoor pool, hot tub, sauna, hammam, fitness room, and a concierge service.

4. Are the apartments self-catered?

Yes, all units are self-catered with fully equipped kitchens, ideal for families or groups wanting flexibility.

5. Is there Wi-Fi available in the apartments?

Yes, complimentary high-speed Wi-Fi is available throughout the residence.

6. Are pets allowed?

Pets are not permitted in our apartement

7. Is there parking available?

Yes, underground parking is available on request. EV charging points also available.

8. Do you provide baby equipment?

Yes, baby cots and high chairs can be provided on request and subject to availability.

9. What are the check-in and check-out times?

Check-in is typically from 5:00 PM and check-out before 10:00 AM. Times may vary slightly depending on the apartment.

10. Is bed linen included in the rental ?

Yes, bed linen is included in the rental price. Bathrobes are also provided.

11. How do I book an apartment at Auberge Jérôme Arc 1950?

You can book directly via our website -> Book Now or contact us for personalized assistance. 

12. Is it possible to smoke in the apartment?

The apartment is non-smoking. Please smoke at the foot of the building.

13. Is the balcony accessible during my stay?

Balcony access is temporarily restricted for safety reasons. We appreciate your understanding and are working to resolve the situation as quickly as possible.